Business Services
Managed Services
Your Dedicated Shipping Partner
If your business relies on regular product distribution to clients, branches, or retail outlets, or if you operate an online store and need a trusted delivery partner — Freight Innovations’ Managed Services are designed for you.
Our specialist business services department takes care of your day-to-day logistics, from collection to delivery, allowing you to focus on running your business while we manage your shipments efficiently and professionally.
Distribution Centre and Chain Store Bookings
Our team schedule all distribution centre and retail chain bookings on your behalf, once deliveries are complete, your Goods Received Vouchers (GRVs) are automatically uploaded and available online, giving you full transparency and easy record-keeping.
Our extensive network enables us to deliver to distribution centres and retail chains nationwide on an express transit schedule. Speak to your sales representative to find out how we can support your delivery requirements.
Same-Day and National Deliveries
Whether you’re moving a small parcel or a full truckload, we offer same-day, national delivery options by quote on request. Through our extensive partner network, we provide additional capacity and competitive rates, even during peak seasons ensuring that your business keeps moving without disruption.
Tail-Lift Deliveries in Major Centres
We provide tail-lift truck deliveries across all major centres, ideal for heavy or bulky items requiring special handling.
For residential or estate deliveries, please confirm access availability in advance, as certain areas have vehicle restrictions. Our team can help you determine the most suitable truck for your delivery point to ensure smooth access and on-time completion.
Loading and Offloading Support
Need help with loading or offloading?
We can arrange forklifts, drivers, and labour at either end of your delivery, all coordinated through our Customer Service Department or your Sales Representative. These services are billed directly to your account and are available nationwide.
For specialised or large deliveries, we also offer White Glove Delivery in major centres, which includes unpacking, placement of goods, and removal of packaging materials. For outlying areas, special drive-through rates can be arranged upon request.
Data Imports and Analysis
Efficiency extends beyond transport; our Accounts and Data Team helps streamline your distribution process through smart data management.
- We can import bulk shipment data into our system, ensuring your waybills are ready to print whenever you need them.
- If you’re transitioning to Freight Innovations, we’ll import your existing address lists, saving you valuable setup time.
- Our team conducts distribution data analysis, reviewing your shipping patterns to identify cost-saving alternatives based on urgency, destination, and shipment size.
This proactive approach helps you make informed logistics decisions that save time and money while maintaining service excellence.
The Freight Innovations Difference
Our Managed Services are built around reliability, flexibility, and transparency. We combine experienced logistics management, nationwide reach, and real-time visibility to ensure your business runs smoothly no matter how complex your shipping requirements.
Whether it’s daily e-commerce deliveries, multi-branch replenishment, or chain-store distribution, our team acts as an extension of your business, ensuring every consignment is handled with care and precision.
Partner with Us
At Freight Innovations, our customer support teams are dedicated to assisting you with any special requirements your business may have.
Unlike typical call centres, you’ll never be passed from person to person, instead, you’ll work directly with the team member best suited to your enquiry, ensuring personalised service and accountability from start to finish.
Every interaction is backed by management oversight and smart technology, giving you confidence that your shipments and requests are handled efficiently, transparently, and with genuine care.
Let Freight Innovations manage your logistics so you can focus on growing your business.
Contact our Sales Team today to discuss how our Managed Services can simplify your distribution process.
Frequently Asked Questions
Do you transport furniture?
We are not a furniture removal company, and for insurance and network compliance reasons, we are unable to transport used or personal furniture.
However, we can transport new furniture being delivered to a customer for first-time use. Your sales representative will confirm the packaging requirements and ensure all agreements are finalised upfront before shipment.
What additional reporting do you offer businesses?
Freight Innovations provides detailed monthly and on-demand reports covering every aspect of your logistics activity. These include:
- Delivery performance reports showing on-time and out-of-SLA shipments
- Collection analysis with late and missed pickup tracking
- Finance summaries for damages, claims, and credit notes
- Ticket and email handling metrics, showing query volumes, response times, and resolution performance
- Reports can be delivered in Excel or analytical PDF format and customised for specific departments or recipients.
Do you deliver to P.O Boxes?
No, we are unable to deliver to P.O. Boxes. A complete physical address and contact details are required to ensure successful delivery.
If the recipient cannot provide a physical address, we can arrange collection from the nearest depot within our national network contact us to find the most convenient location.
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