Business - Exports & Imports
Air Freight
Reliable Global Airfreight Solutions
Our Export Airfreight service is designed for businesses that need a fast, secure, and dependable international shipping solution.
Freight Innovations provides customised export options to match your timelines, cargo type, and destination.
Express Courier Services
Through our partnerships with FedEx and DHL, we offer world-class express courier services for both Door-to-Door and Door-to-Airport deliveries.
These options provide flexibility for businesses that require speed, reliability, and complete visibility from pickup to delivery.
Our Customer Portal gives you instant access to live rates from our network of global courier partners. From there, you can generate quotes, confirm bookings, print documentation, and schedule collections, all in a matter of minutes, without waiting for email or phone confirmations.
We offer three service levels to suit your delivery needs and budget: Priority Airfreight for urgent shipments requiring the fastest possible transit times, Standard Airfreight for a balanced option between speed and cost, and Economy Airfreight for larger or less time-sensitive consignments where cost-efficiency is the priority.
From your desk, you have complete control over multiple express airfreight options, with seamless access from quote to booking to live tracking, ensuring full visibility at every stage of your shipment’s journey.
Our dedicated Escalations Team proactively manages any delivery exceptions. By the time an escalation email reaches you, our team is already investigating and resolving the issue, keeping your shipments on track with minimal disruption.
Global Reach and Network Access
Through our strategic partnerships and an extensive network of international carriers, Freight Innovations provides access to over 250 destinations worldwide. We understand the complexities of global trade and the diverse regulations that govern it across regions. With trusted partners and network offices spanning the Americas, Africa, Europe, and Asia-Pacific, we offer global reach connecting your business seamlessly to international markets with reliability and compliance at every step.
Door-to-Door
Our Door-to-Door (DAP) service offers complete logistics control and convenience.
Freight Innovations manages the entire journey, from collection to international airfreight, customs documentation and clearance, and final delivery to your customer’s physical address.
Door-to-Airport
Our Door-to-Airport service offers a cost-effective alternative for clients with international partners capable of managing customs and local delivery.
Freight Innovations ensures your cargo reaches the destination airport safely and on time, after which your consignee handles customs clearance and local delivery.
This option is ideal for cost-sensitive shipments where transit speed is still a priority, but the consignee manages the final leg.
Added Value and Support
Freight Innovations goes beyond transport, we provide end-to-end export management support, including:
- Preparation and submission of customs and export documentation
- Cargo screening, packaging, and labelling to comply with airline and international regulations
- Tracking and status updates via our online customer portal and our support teams
- Advice on export compliance, restrictions, and insurance
- Handling of dangerous goods (DG) by trained and certified staff (on request)
Our dedicated export team works closely with airlines and customs brokers to ensure smooth coordination and on-time uplift of your cargo.
Why Choose Freight Innovations for Export Airfreight?
- Strategic partnerships with major global carriers (FedEx, DHL, and others)
- Spot-rate flexibility to secure the most competitive market pricing
- Comprehensive documentation support and customs coordination
- Real-time visibility through our digital freight management systems
- Expertise in large shipments and consolidated exports
- Personalised service, no call centres, just direct access to our experienced team
Get Started
Whether you’re exporting time-sensitive goods or large commercial consignments, Freight Innovations ensures your airfreight is handled with speed, precision, and care.
Contact our export team today for a quotation or to discuss the best airfreight solution for your business.
Frequently Asked Questions
Cross Trade
Yes, we do. Cross-trade shipments, moving goods directly between two countries without transiting through South Africa can be one of the most cost-effective and efficient ways to deliver products from manufacturers to end customers.
With 23 global branches across the Americas, Africa, Asia-Pacific, and Europe, and over 250 worldwide network partners, Freight Innovations is uniquely positioned to manage reliable and secure cross-trade logistics anywhere in the world
When should I ask Freight Innovations for an import quote?
It’s best to request a comparative quote at the time of purchase. Always get quotes on all shipping terms (FOB, CIF, etc.) while the initial freight cost may seem lower, exporters often use their own agents who may charge higher landside fees, resulting in a higher total cost on arrival.
Freight Innovations provides an accurate final quote with no hidden landside charges upon arrival in South Africa, ensuring full cost transparency.
Packing
We do offer a crating service at a small additional fee. This is done on-site at our premises and custom-made to ensure the goods arrive intact at the destination. We highly recommend this option if you are nervous to do the packing yourself.
Waybills
When in doubt, put more information on the waybill! A concise and accurate waybill will reduce any room for error or misinterpretation along the way, please include as much information, especially addresses info, as possible. You will either be emailed a waybill by us prior to collection, or our driver will bring a blank waybill when they collect. It is important to confirm which method will be used with one of our consultants to avoid delays.
If you receive a waybill prior to collection, please print it out, complete it as far as possible, and hand it to the driver on collection. He will attach it in a watertight seal to the outside of your consignment.
If the driver brings a blank waybill with him during collection, complete it on the spot and give it back to him. He will put it in a watertight seal on the outside of the consignment.
If the packing slip needs to be returned to the sender, this must be clearly marked on the waybill and it can be included in the seal.
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