This service is only available between Johannesburg / Pretoria and Cape Town. There is a cut-off time of 15H00 and delivery is usually effected by 13.00 Space is limited and a maximum weight and size may apply. This is a cost-effective service for larger and weightier consignments that are better suited to road transportation. Ensure that the consignment is ready for collection at the agreed time, as arranged with the Call Centre. Unfortunately, the driver is unable to wait as he has a strict schedule and any delay will have a domino effect. If there is a valid reason which requires the collection to be rescheduled, contact the Call Centre as soon as possible to make the necessary arrangements.
Fragile and right side up stickers are suggested and can be requested from the Call Centre at no additional charge. The consignment should be well protected as the cargo is stacked and the outer packaging should be solid enough with enough inner support packaging, depending on the product that is being freighted.
If an inventory list should accompany the package, it must be attached to the box or be placed inside. If required, it can be attached to the waybill. If the packing slip needs to be returned to the sender, this must be clearly marked on the waybill and the customer services consultant should be notified.
There is a cut-off time that varies from area to area, as a rule of thumb, book your collection by 13:00. Otherwise contact the call center for assistance.
Unless otherwise specified, delivery should be delivered by 15:00 the following day.