Our reliable next morning courier service caters for anything from documents to parcels, with delivery before 12h00. The overnight express service is only available between major city centers (Cape Town, Pretoria, Durban, Bloemfontein, Johannesburg, Port Elizabeth etc.) An early delivery is possible at an additional cost and must be requested at the call center.

Our courier service is more suited to urgent deliveries. Pricing is based on the weight and urgency involved. Delivery usually takes place before 12h00. However, delivery before 09h00 can be arranged with our call centre at an additional fee. Ensure that the consignment is ready for collection at the agreed time, to ensure delivery as scheduled.

Unfortunately, the driver is unable to wait as he has a strict schedule and any delay will have a domino effect. If there is a valid reason which requires the collection to be rescheduled, contact the call center as soon as possible to make the necessary arrangements.

Packing

If the cargo is being sent by overnight road freight or airfreight, it must be packed securely to withstand the transit conditions and extra handling that occurs. The box (boxes) must have identifiable stickers on it with the waybill reference number to ensure safe delivery.

Fragile and right side up stickers are suggested and can be requested from the call centre at no additional charge. The consignment should be well protected as the cargo is stacked. The outer packaging should be solid enough with enough inner support, depending on the product that is being couriered.

If an inventory list should accompany the package, it must be attached to the box or be placed inside. If required, it can be attached to the waybill. If the packing slip needs to be returned to the sender, this must be clearly marked on the waybill and the customer services consultant should be notified. See our packing guide for more information.Unfortunately, the driver is unable to wait as he has a strict schedule and any delay will have a domino effect. If there is a valid reason which requires the collection to be rescheduled, contact the call center as soon as possible to make the necessary arrangements.

FAQ's

Freight Innovations air freights to all major centers in South Africa, regional and remote areas will take an additional transit day.

This is dependent on the service and destination, contact the call center for advice. Overnight road freight is an option for large items between Cape Town and Johannesburg. Ensure that the airlines will accept your shipment and that it is not hazardous.

Customs - When Shipping Abroad

Our international service team is ready to assist you with all your requirements. And to ensure that your goods reach its destination with the least possible delays when shipping abroad.

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