Freight Innovations air freights to all major centers in South Africa, regional and remote areas will take an additional transit day.
This is dependent on the service and destination, contact the call center for advice. Overnight road freight is an option for large items between Cape Town and Johannesburg. Ensure that the airlines will accept your shipment and that it is not hazardous.
Fragile and right side up stickers are suggested and can be requested from the Call Centre at no additional charge. The consignment should be well protected as the cargo is stacked and the outer packaging should be solid enough with enough inner support packaging, depending on the product that is being freighted.
If an inventory list should accompany the package, it must be attached to the box or be placed inside. If required, it can be attached to the waybill. If the packing slip needs to be returned to the sender, this must be clearly marked on the waybill and the customer services consultant should be notified.
There is a cut-off time that varies from area to area, as a rule of thumb, book your collection by 13:00. Otherwise contact the call center for assistance.
Unless otherwise specified, delivery should be delivered by 15:00 the following day.