BUSINESS SERVICES

ROAD FREIGHT

Our most cost-effective option for consignments that are not urgent. This service caters to national delivery within 1-3 business days depending on the point of delivery and varying from 1kg all the way to 32 tonnes.

If your consignments are regular and predictable, the saving increases, we leverage our bulk-buying power with a trusted set of strategic partners to bring you world class service at a competitive price.

This service is tailored for B2B as well as B2C with tracking notifications sent at various steps of the way via a variety of methods to ensure that the customer is kept informed of the progress.

For our B2C clients, we also offer a reverse logistics package and are able to collect anything from a small package in a courier bag to a large appliance that requires packaging and special handling.

It is always important to package your consignment correctly; with road freight its especially important to be accurate with the size and weight of your package because space can be limited on these vehicles. If your package is bigger or heavier than anticipated, you might experience delays in shipment or increased costs.
Your packaging needs to withstand the transit conditions which can be quite rough despite our best efforts. Fragile and right side up stickers are suggested and can be requested at no additional charge. Use a box or container that can be stacked. The outer packaging should be solid enough with enough inner support, depending on the product that is being couriered.
If an inventory list should accompany the package, it must be attached to the box in a watertight seal or be placed inside.

PACKING

It is always important to pack your consignment properly; with road freight its especially important to be accurate with the size and weight of your package because space can be limited on these vehicles. If your package is bigger or heavier than anticipated, you might experience delays in shipment or increased costs.

When in doubt, use more bubble wrap! Your packaging needs to withstand the transit conditions which can be quite rough despite our best efforts. Fragile and right side up stickers are suggested and can be requested at no additional charge. Use a box or container that can be stacked. The outer packaging should be solid enough with enough inner support, depending on the product that is being couriered.

If an inventory list should accompany the package, it must be attached to the box in a watertight seal or be placed inside.

WAYBILLS

When in doubt, put more information on the waybill! A concise and accurate waybill will reduce any room for error or misinterpretation along the way, please include as much information, especially addresses info, as possible. You will either be emailed a waybill by us prior to collection, or our driver will bring a blank waybill when they collect. It is important to confirm which method will be used with one of our consultants to avoid delays.

If you receive a waybill prior to collection, please print it out, complete it as far as possible, and hand it to the driver on collection. He will attach it in a watertight seal to the outside of your consignment.

If the driver brings a blank waybill with him during collection, complete it on the spot and give it back to him. He will put it in a watertight seal on the outside of the consignment.

If the packing slip needs to be returned to the sender, this must be clearly marked on the waybill and it can be included in the seal.

FAQs

No, we are unable to deliver to PO boxes. A complete address along with contact details is required for us to effectively action a delivery. We have multiple depots across the country through our network; contact us to find out where your closest depot is.

See Dangerous Goods for a list of items that are restricted by legislation or regulations, which can only be shipped under appropriate conditions. For more information, feel free to contact us.

Please visit our domestic transit times table for more information regarding your specific route, or alternatively contact our call centre.

These greatly depend on the service that you would like to use. Our extensive network of vehicles will allow us to move any sized shipment. The only variable may be the transit time depending on the destination. Ensure that the correct loading facilities are available when we collect.

Freight Innovations collects and delivers to any destination in South Africa. If there is a remote area it may be subject to a surcharge. If you are unsure please contact the call center.
No, you do not need an account with us to use our services. We do ask that you register on our client portal to assist us to help you faster should you use our service on a more regular basis. We have several payment methods including EFT, Credit Card and Cape Consumers.

DOMESTIC

DISTRIBUTION

Freight Innovations offers a comprehensive national distribution service which encompasses every facet of logistical requirements. Our highly qualified and competent staff are able to assist in the distribution process to effectively complete the supply chain from point of origin to the consumer.

Our service allows our clients to effectively run their business from a desk while Freight Innovations takes care of distribution. We can collect from any point in South Africa and deliver to any centre, providing a proof of delivery for every consignment.

Freight Innovations utilise strategic partners who are route specialists, maximising the fastest delivery at the best price.

We provide an I.T. freight management package that facilitates every accounting requirement and allows customers to check and manage statements, invoices, waybills and costs at any given time.

Freight Innovations unique and innovative business formula ensures that delivery service levels are efficiently maximised as well as cost efficacy.